Complaints And Accolades

We know human nature is quick to blame and slow to praise. We quickly record a negative incident and nearly always quietly accept an exceptional experience. Let us hear about your delightful encounters in motels to encourage members in their aim for excellence.

The Motel Association takes complaints seriously particularly when the motel is a member. Written complaints are followed through a formal complaints procedure which, based on natural justice, requires forwarding complainants emails, excluding contact details, to our members for comment. Please state if you don’t want your email to be shown to the motelier concerned.

			Accolade  Complaint
	Your Name:	*
	Your Email:	*
	Details:	*
	* Required Field

MANZ reserves the right to publish accolades unless you specifically advise us otherwise.